The payments of many South Africans who had requested the R350 Social Relief of Distress (SRD) grant in October 2025 are still pending. The recipients have shown their discontent and bafflement as the sums, which were supposed to be deposits, are still not reflected in their accounts. The South African Social Security Agency (SASSA) has admitted the holdups and that it is gradually working to rectify the situation.
Reasons For The Payment Delays: Verification & System Checks
The deposit not being credited to the recipients account is basically on the account of more thorough verification processes. SASSA is doing stringent security checks that are aimed at controlling the situation of fraudulent claims. The common reasons for the delays include the following: mismatches between the bank details and identity numbers provided, personal information not up-to-date, more than one application linked to the same person, and incomplete face-scan or biometric checks.
Some applicants also experience delays due to the fact that other government departments are slow in confirming their details. Thus, the grant is held back until all the necessary verifications are completed.
How To Check Your SRD Payment Status
In case you are waiting for the payment, here is how you can check your grant status:
- Visit the SASSA SRD website (srd.sassa.gov.za)
- Click on “Check SRD Status”
- Input your ID number and the phone number that was used during your application
- Hit submit to know your status: payment is either processed, pending, declined or reviews.
Knowing the labels used for the status can be of great help to you in understanding the situation and consequently in deciding what action to take next:
- Pending: under review
- Approved: payment has been processed
- Declined: you do not meet the criteria
- ID Verification Failed: ID verification was not successful
- Bank Details Pending: banking information is either nonexistent or not matching
Payment Timeline & Calendar for October 2025
The article gives a preliminary timetable of the October SRD grant cycle:
- 1 October: Grant cycle starts, processing begins
- 3–7 October: ID checks are carried out
- 8 October: First payment batch is sent out (for applicants with full verification)
- 15 October: Second batch (for those who finished verification later)
- 20 October: Last release for the backlogged payments
- 31 October: Manual reviews and reprocessing for rejections or errors
Initial payment failures (due to bank or ID mismatches) will be attempted again. Applicants are recommended to constantly verify and update their details if there is a need.
What You Can Do If Your Payment Is Still Missing
If you do not receive your R350 grant by the end of October, you can take advantage of the following options:
- Complain through the SASSA website
- Go personally to your nearest SASSA office
- Ask the SASSA helpline for help
In addition, it is important that the name of the bank that you submitted matches the name on your ID, as mismatches lead to automatic rejections.
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